If you're concerned about damaging the disc (if not already damaged), you may want to consider removing the drive and disassembling it. If a disc is stuck in the drive try using a pair of needle nose pliers and remove the disc. Shine a flashlight in the drive to determine if a disc or other object is stuck in the drive. If a disc isn't seated correctly, or a foreign object was put in the drive by a child, it can cause the drive tray to remain out. However, the steps below can still be attempted before replacing the drive. Updated: by Computer Hope CD-ROM or other disc tray does not closeĪ CD-ROM or other disc drive tray that does not close or remain in the drive is often an indication of a hardware failure.
